In recent years, Fintechs have emerged as major players in the financial industry, presenting a credible threat to traditional banks.
But how can banks quickly get to speed and stay competitive in the market? To respond to the challenge, banks should offer flexible business practices, cultivate a customer-centric service and leverage a combination of technology.
With the rise in online banking activity due to COVID-19, adoption of innovative strategies and new technologies are crucial for their survival.