Applied Human-Centered Design (HCD): The Practitioners Programme with BongoHive in partnership with the University of Lusaka. | BongoHive

Master the Applied HCD Framework and Create Impactful Solutions for Real-World Challenges

The official Certificate Programme designed to de-risk corporate innovation and secure customer buy-in.

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Programme Overview:

The Applied Human-Centered Design (HCD): The Practitioners Programme is the official Certificate Programme offered by BongoHive in partnership with the University of Lusaka. This programme is specifically designed for corporate innovation leaders and cross-functional teams (2–5 members) to de-risk corporate innovation and secure customer buy-in.

Through the practical LEAP Framework (Locate, Evaluate, Action Plan, Progress) , your team will master how to apply HCD principles to real corporate challenges, moving beyond solutions based solely on internal assumptions. This approach allows you to interrogate and test ideas with real users before committing large R&D budgets, mitigating the risk of missing huge market opportunities. 

Over the 7-week duration , you will learn to explore, develop, and test validated solutions, driving crucial internal buy-in for seamless implementation. Ultimately, you will create impactful solutions that genuinely matter and receive formal certification upon completion.

Why Innovation Leaders Should Choose This Programme

Stop the Guesswork

Avoid launching new products and services based solely on internal assumptions.

Mitigate Risk

Address the huge market opportunities you are missing by failing to interrogate and test ideas with real users before committing large R&D budgets.

Validate & Launch

Use the HCD framework to explore and develop validated products and secure crucial internal buy-in.

Drive Internal Buy-In

Ensure seamless implementation by enrolling a cross-functional team of 2-5 members who will apply the framework together to an active corporate challenge.

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What You’ll Learn

A certificate-backed, 7-week journey through the LEAP framework, designed to transform how you approach innovation.

What is HCD?

An exploration of the core philosophy of Human-Centered Design, emphasising user needs, and context.

HCD to LEAP Mapping

Understand how the core HCD principles (Empathy, Ideation, Prototyping) are directly applied within the L.E.A.P. structure (Locate, Evaluate, Action Plan, Progress) to ensure rigor and commercial viability.

Framework Overview

A detailed walkthrough of the L.E.A.P. Framework (Locate, Evaluate, Action Plan, Progress) that will structure the rest of the programme.

Relevance in Zambia

Examining the specific challenges and opportunities for applying HCD principles in the local context.

Research

Focuses on targeted and actionable research, focusing only on the data that leads directly to high-value opportunities.

Uncovering Needs

Applies qualitative analysis to investigate customer complaints and internal process friction. Focuses on surfacing both stated and unstated organisational and user needs.

Outcome

Participants learn how to uncover hidden opportunities by exploring problems, inefficiencies, customer frustrations, and market gaps.

Impact Assessment

Methods for distinguishing high-impact ideas from the rest.

Key Criteria Analysis

Explicitly assesses opportunities against critical business criteria.

Decision-Making

Utilises a simple, decisive rating scale to avoid analysis paralysis and select the highest-potential opportunity.

Execution Strategy

Maps out how to bring the chosen opportunity to life.

Prototyping & Testing

Develop tangible prototypes, test them in real-world settings, and iterate.

Refinement & Launch

Finalise and scale validated solutions.

Defining Unique Value Proposition (UVP)

Clearly articulate the core value and competitive advantage of your solution.

Communication Prototype

Focuses on translating ideas into tangible value for stakeholders.

Securing Resources

Demonstrate proof of concept to unlock further support and implementation.

Reflect on Learning

Consolidate the key lessons learned throughout the programme.

Q&A with Facilitators

Engage with facilitators to clarify concepts, explore methodology, and discuss practical application.

Apply Principles

Demonstrate understanding of how the LEAP framework can be applied to real-world corporate challenges. This is the final validation of learning.

Expert Interaction

Engage directly and gain insights with industry and academic experts.

Official Certification

Receive formal recognition for completing the programme and mastering the LEAP framework.

Official Cohort Closeout

Networking reception and formal closeout of the cohort.

Enrollment Requirements:
  • Enrollment is strictly for corporate organisations admitting a cross-functional internal innovation team of 2 to 5 people per application.
  • Participants must be able to commit to the 7-week programme duration.
  • A 50% down payment is required by the relevant deadline (Early Bird or Standard) to secure the rate and enrollment. The remaining balance is due on March 31st 2026.
  • Teams must be ready to use the LEAP Framework to explore, develop, and test validated solutions for real-world business problems.

  • A team representative/lead must register their team members (2-5) for the programme.

Pricing and Registration:

 Invest in your organisation’s innovation capability and admit a team of 2–5 people

Early Bird Special
K7,000
per individual
Secure your rate with a 50% deposit by 6th March, 2026
Team registration
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Standard rate
K7,500
per individual
Secure your rate with a 50% deposit by 13th March, 2026
Team registration
Apply Now

Programme Facilitators

Simunza Muyangana

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Simunza Muyangana is the Director of Innovation and Entrepreneurship at BongoHive, where he leads initiatives to support entrepreneurs and drive innovation.

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Maumo Mubila-Kakoma

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Maumo is an experienced enterprise development specialist with over 8 years of experience supporting entrepreneurs and businesses across Zambia.

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Francis Lombe

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Francis is a dynamic leader and product management specialist at BongoHive Consult, where he has established a proven track record of driving Applied Human-Centered Design (HCD) and digital innovation. 

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Dorus K. Silwizya

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Dorus Kampamba Silwizya is a Senior Innovation Associate at BongoHive , known for her expertise in Applied Human-Centered Design (HCD) and Lean Startup methodologies.

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Mapalo Lukashi

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Mapalo Lukashi is a highly experienced data and AI specialist with a passion for solving real-world challenges through Human-Centered Design (HCD).

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Success Story​

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Contact Details

For any questions or further details, please reach us on

Email: [email protected] 

Phone Number: +260 9 76 415 974