Author: Tilyenji Mwanza Mundungani

BongoHive Consult at the Chartered Institute of Customer Management Conference: Exploring the Intersection of AI and Customer Experience in Africa

BongoHive Consult had the honor of participating in the Chartered Institute of Customer Management (CICM) Conference, where our Executive Director, Lukonga Lindunda, led an insightful session titled “Where CX and AI Merge for Value Addition in Africa.” The session explored …