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Category: Consult

Consult Articles

Product Innovation: The Right Solutions for the Right Problems

The market is a competitive and saturated place, allowing only aggressive and agile businesses to thrive. It is filled with businesses offering the same products and all competing for the same customers. The businesses that come out the strongest are those that know how to wow their customers by providing products that the customers value…. Read more »

Customer-Driven Innovation

In our innovation open letter to stakeholders, our Innovation Lead, Sekayi Fundafunda asked a thought-provoking question: How do you build what’s next? β€œThere certainly isn’t one magic answer to β€˜how you build what is next’, but I like to think there are some definite starting points, that we have explored and encountered in developing innovation… Read more »

Improving the Productivity of Agriprocessors in Zambia through Business Support Services

Business development support training impacts SMEs positively; they should be trained for them to survive and gain competitive advantage. In this competitive and fast-growing market, business support services are a sure way to help in boosting a business’s productivity. Without the necessary expertise to handle some of the basic business tasks, a business entity can… Read more »

Improving Literacy Using Digital Technologies

Using digital learning as a channel to deliver educational materials constitutes a promising area for education policy. Digital learning goes hand in hand with technology and electronic tools, resources, devices and systems that generate, store or process data. Digital Learning is reshaping the ways in which educational materials are distributed and received in unprecedented ways…. Read more »

What Do Customers Want From Their Bank?

In recent years, Fintechs have emerged as major players in the financial industry, presenting a credible threat to traditional banks. But how can banks quickly get to speed and stay competitive in the market? To respond to the challenge, banks should offer flexible business practices, cultivate a customer-centric service and leverage a combination of technology…. Read more »

Preparing for Business in 2021

At this point, we have established that the new normal requires businesses to be adaptive, innovative and technologically conscious if they are to cope with the unexpected changes that COVID-19 has brought. As we continue to navigate the new normal, innovation and new technologies will continue to shape the business landscape in 2021 and beyond…. Read more »

The Low Touch Economy: What Business Opportunities Does it Present?

In just a short period of time, the COVID-19 pandemic has caused major shifts in the economic environment and brought about massive economic disruptions which have affected businesses around the globe. This has been one of the biggest blows in this century and it might be hard for businesses to get back on track even… Read more »