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Innovation might seem complex, but at its core, it’s about generating new ideas or enhancing existing ones to create value. It’s about offering something meaningful that wasn’t there before. In business, providing value is crucial for success. Customers pay for products and use services because they derive value from them. At BongoHive Consult, we help… Read more »
BY ELIEZER LUNGU In recent years, Africa has witnessed an inspiring rise in female entrepreneurship and tech innovation. Initiatives focused on supporting women in these fields are making significant strides, yet a significant challenge remains: the need for comprehensive and sustained support that goes beyond initial training and mentorship. The Landscape of Female Entrepreneurship and… Read more »
The Standard Chartered Women in Technology Incubator stands as Africa’s premier incubator programme dedicated to female-led and founded businesses. This initiative seeks to address the need for greater diversity in technology and entrepreneurship while providing more opportunities for women to excel in entrepreneurial and leadership roles. The programme is a testament to Standard Chartered Bank’s… Read more »
In the fast-paced world of business, innovation stands as a cornerstone for success. For companies striving to maintain their competitive edge, measuring the effectiveness of their innovation efforts becomes essential. By exploring the metrics and strategies that define innovation success, organisations can not only measure their progress but also steer their future attempts towards greater… Read more »
In today’s dynamic business landscape, the concept of innovation has morphed into a resounding buzzword that resonates across industries in Zambia. Many organisations are racing to claim the mantle of trailblazers, disruptors, and pioneers in their quest to stay ahead of the curve but amidst the flurry of innovation initiatives, there’s a perilous pitfall that… Read more »
Innovation plays a vital role in today’s rapidly changing world. Organizations, both in the corporate and non-profit sectors, are increasingly recognizing the need to embrace innovation to stay ahead, drive growth, and tackle complex challenges. We had the opportunity to speak with Taonga Banda, the Innovation Manager at BongoHive Consult, to learn more about the… Read more »
One of the undisputed benefits of coworking is that it provides an opportunity for networking and interaction. A coworking space is an ideal place to collaborate with others, brainstorm ideas and cultivate opportunities to work together forming a community. As Hive Coworking, we are excited to have played a role in making this happen for… Read more »
We have all encountered good and bad customer experiences in one way or the other. The different experiences have played a key role in deciding whether to continue interacting with a particular brand or not. This is also true for customers that interact with your business at various touchpoints. They are also looking to do… Read more »
In our innovation open letter to stakeholders, our Innovation Lead, Sekayi Fundafunda asked a thought-provoking question: How do you build what’s next? “There certainly isn’t one magic answer to ‘how you build what is next’, but I like to think there are some definite starting points, that we have explored and encountered in developing innovation… Read more »
When a customer calls a call centre, they are hoping that their query will be sorted out but that is not always the case. Sometimes calls go unanswered, customers wait on the call queue to be attended to or there is simply a lack of understanding between an agent and a customer. These are some… Read more »
Zambia’s leading innovation hub.