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A great product or service usually begins with a single idea. Through innovation processes, an idea can be successfully created into a finished product or service. However, the journey to reach intended audiences requires work, dedication and understanding of important aspects. One of these important aspects to understand is the ecosystem. What is the ecosystem?… Read more »
The rapid evolution of information technology has transformed our society in almost each and every way. From the way we communicate, move, conduct business to our health care options- technology is everywhere. The advancement of technology has opened doors to more possibilities and opportunities that would not have been a reality some years back. One… Read more »
It goes without saying that digital platforms and the everyday use of the internet has become a part of our day to day lives. The use of online platforms has become more and more prominent in all spheres of life stemming from news, education, entertainment and the business world. In the recent past, the business… Read more »
So many times, we hear about the word innovation and how organisations should place it at the core of their processes. Innovation is a buzzword right now, but it only carries the meaning once it has been put into practice and can produce measurable results. So, what does an innovative organisation look like? Before we… Read more »
Over the years, Zambia has continued to record a low representation of women in politics. According to the World Bank (2017), Zambia has the lowest proportion of seats held by women in the national Parliament in Sub Saharan Africa. The regional average is projected at just below 25%. In the current Zambian government, women only… Read more »
We are a few days away from 2022, and this is a critical time for businesses to plan and close off the year. By now, we would assume you have already conducted your 2021 review or are in the process of doing so. Since the pandemic, businesses across all sectors have to deal with rapid… Read more »
Do you know that a Google search on ‘why innovate’ produces 114,000,000 results? There is a lot of conversation going on about innovation and even more specifically, its importance in business. Innovation has become part of a survival kit for companies that want to meet current and future customers’ needs. The world has become so… Read more »
Employee training and development is key to organisational growth. Employees are your greatest assets; you need to empower them with the skills that are critical to meeting organisational goals. Organisations that have invested in employee training programmes benefit from an engaged and loyal workforce. If you don’t have a training programme in place and you… Read more »
There is so much emphasis on the human-centred design approaches to creating digital experiences. Most businesses have put in a lot of work in building websites that integrate technology, user experience and business requirements. However, in the quest to craft engaging web experiences, most businesses overlook accessibility. More often than not, websites are built for… Read more »
We have all encountered good and bad customer experiences in one way or the other. The different experiences have played a key role in deciding whether to continue interacting with a particular brand or not. This is also true for customers that interact with your business at various touchpoints. They are also looking to do… Read more »
