In recent years, Fintechs have emerged as major players in the financial industry, presenting a credible threat to traditional banks.
But how can banks quickly get to speed and stay competitive in the market? To respond to the challenge, banks …
At this point, we have established that the new normal requires businesses to be adaptive, innovative and technologically conscious if they are to cope with the unexpected changes that COVID-19 has brought.
As we continue to navigate the new normal, …
When a customer calls a call centre, they are hoping that their query will be sorted out but that is not always the case. Sometimes calls go unanswered, customers wait on the call queue to be attended to or there …
Teaching and learning have evolved in the past months to meet the new normal through virtual classrooms. Institutions of learning are embracing the value of using digital learning tools to engage their learners. In this age of social distancing and …
The use of technology to enhance and automate financial services and processes has risen dramatically over the years. This has seen the birth of many FinTechs who are helping businesses, companies and consumers to better manage their financial operations.
According …
Raw data collected from the field usually contains errors and needs to be cleaned in order to avoid falsification. This makes data collection complex, …
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