Author: Tilyenji Mwanza Mundungani

BongoHive Consult at the Chartered Institute of Customer Management Conference: Exploring the Intersection of AI and Customer Experience in Africa

BongoHive Consult had the honor of participating in the Chartered Institute of Customer Management (CICM) Conference, where our Executive Director, Lukonga Lindunda, led an insightful session titled “Where CX and AI Merge for Value Addition in Africa.” The session explored …

ITC Group Coaching Sessions Kick Off

Last week marked the launch of the highly anticipated ITC Group Coaching Sessions at BongoHive, a hub dedicated to fostering innovation and entrepreneurship in Zambia. This initiative, in collaboration with the International Trade Centre (ITC), is designed to equip entry-level …