Innovation might seem complex, but at its core, it’s about generating new ideas or enhancing existing ones to create value. It’s about offering something meaningful that wasn’t there before. In business, providing value is crucial for success. Customers pay for products and use services because they derive value from them.

At BongoHive Consult, we help startups and corporations deliver this value through innovation. Our mission is to support you in crafting solutions that resonate with your users and customers, ensuring your offerings stand out in a competitive market.

Empowering businesses to thrive in today’s dynamic market is at the core of what we do at BongoHive Consult. Our Innovation Unit offers expert consulting to help organisations unlock their full potential, achieve sustainable growth, and gain a competitive edge.

By leveraging strategy, creativity, sector-specific insights, and technology, we support high-growth ventures and co-create the future. Our proven methods help transform industries and drive long-term success.

Innovation as a service empowers your organisation to build products and services that your customers love, creating value that can scale your business and increase revenue.

Our Approach: 

• Design Thinking

One of the key methods we utilise to help businesses and organisations build products and services that their customers love is Design Thinking – an approach to problem-solving that ensures user and customer needs are at the core of the process. We assist organisations in empathising with their users and customers to deeply understand their needs and pain points. This empathy-driven process helps define a clear direction for identifying existing problems or gaps in the market that need to be addressed.

Next, we guide the business through an ideation process, encouraging the generation of as many ideas as possible aligned with the identified problem or gap. After selecting or merging the best ideas, we transition into a prototyping phase. The prototype serves as a basic representation of the actual solution and is used to test whether the proposed solution meets user needs. This iterative process allows for continuous refinement based on feedback observed during testing.

Through services such as innovation challenges, design sprints, and hackathons, we have helped businesses like Stanbic and startups like Green Giraffe build products that truly resonate with their users. By using this approach, we ensure that user and customer needs are always at the centre of the problem-solving process, guiding businesses towards solutions that connect with their target audience.

• Co-Creation

At BongoHive Consult, placing users at the centre of everything we do is fundamental. This principle extends to the services we offer, as part of our mission to co-create sustainable solutions by leveraging Technology, Innovation, and Entrepreneurship to unlock Africa’s economic potential. We support our clients in co-creation activities—a process that brings together diverse stakeholders to collaboratively develop innovative solutions.

Our expertise in innovation enables us to work effectively with experts and stakeholders across various sectors. The impact of this approach was evident in our recent collaboration with TEDxLusaka, where we organised workshops designed to gather insights on the misconceptions, risks, and challenges associated with AI across five key sectors: Agriculture, Business, Health, Education, and Law and Governance.

Through these co-creation workshops, we assisted TEDxLusaka in gathering valuable insights and recommendations. This effort allowed them to identify current gaps and understand the reasons behind resistance to AI adoption. Additionally, as part of our broader services, we also help businesses co-create innovation strategies to effectively navigate and address such challenges.

• Lean Service Creation

Lean Service Creation is a systematic approach designed to help businesses and organisations develop and deliver services that truly meet user needs and expectations. It combines principles from design thinking, lean startup methodologies, and agile development to ensure that you focus on the right aspects from start to finish, minimise risks, and deliver value effectively.

Using this approach, we assist corporations and businesses in utilising a set of comprehensive canvases to guide them through the process of designing a service. These canvases help ensure that they address problems that resonate with their target users and customers and ask the right questions. The canvases aid in understanding user pain points, solving issues that align with business objectives, brainstorming solutions that meet these objectives, defining business models, and understanding market share.

This approach is applied across various services that we offer, including lean startup coaching, user research and testing, innovation challenges, and design sprints for corporate organisations, as evident during the Zanaco Internal Innovation Challenge.

Get in Touch

Innovation is not just about having ideas—it’s about turning those ideas into valuable solutions that meet the needs of your customers and drive your business forward. 

At BongoHive Consult, we are dedicated to helping businesses and organisations unlock their full potential through our expert services. Whether you need lean service creation, innovation challenges, design sprints, hackathons, or co-creation workshops, we’re here to help you succeed.

Reach out to us now to schedule a free consultation and start your journey towards innovation. Visit our website or contact us directly to learn more about how we can help you succeed.