Amongst all the digital assets that exist, your website, together with your audience are the only asset that you own. This entails that web presence is the most critical platform for a business. In this regard, creating a strong web …
Category: Consult Insights
Insights from the Consult Team
What Do Customers Want From Their Bank?
In recent years, Fintechs have emerged as major players in the financial industry, presenting a credible threat to traditional banks.
But how can banks quickly get to speed and stay competitive in the market? To respond to the challenge, banks …
Preparing for Business in 2021
At this point, we have established that the new normal requires businesses to be adaptive, innovative and technologically conscious if they are to cope with the unexpected changes that COVID-19 has brought.
As we continue to navigate the new normal, …
Innovation Open Letter to Stakeholders
“What is next?”
This is a question we find ourselves asking one another at BongoHive.
We see this question being asked amongst our partners too, every year, and in 2020 the exploration of what is next is exacerbated by the …
The Low Touch Economy: What Business Opportunities Does it Present?
In just a short period of time, the COVID-19 pandemic has caused major shifts in the economic environment and brought about massive economic disruptions which have affected businesses around the globe.
This has been one of the biggest blows in …
Digital Marketing Trends To Look Out for in 2021
Digital Marketing Trends To Look Out for in 2021
Digital marketing is one of the fast-evolving niches in the business world. It depends on the fast-evolving technology and so your digital marketing strategy should respond to the new developments quick …
7 Tips to Optimise e-Commerce Conversion Rates
The ultimate goal of every e-commerce store is for users to take action on your site that converts them to actual customers. The action can include completing a purchase, signing up for a trial or downloading an app. The conversion …
Technology Driven Customer Support
When a customer calls a call centre, they are hoping that their query will be sorted out but that is not always the case. Sometimes calls go unanswered, customers wait on the call queue to be attended to or there …
Importance of the Chief Technology Officer Role to Startups: CTO-as-a-Service
A Chief Technology Officer (CTO) is a professional who is responsible for all the technical aspects of company processes, tech-team management, and strategic decision-making. A CTO plays a key role in understanding an organisation’s business needs and the technological aspects …
Unlocking the Business Value of AI in the Insurance Industry
Insurance companies face a huge number of claims, customer queries and large amounts of diverse data. With all these demanding and manual processes, the insurance industry needs to expand their technological capabilities so that they can do business faster, cheaper …