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Category: Consult Insights

Insights from the Consult Team

The 5 Core Characteristics of Corporate Innovation

So many times, we hear about the word innovation and how organisations should place it at the core of their processes. Innovation is a buzzword right now, but it only carries the meaning once it has been put into practice and can produce measurable results. So, what does an innovative organisation look like?  Before we… Read more »

5 Reasons Why Innovation is Critical For Business Growth

Do you know that a Google search on ‘why innovate’ produces 114,000,000 results? There is a lot of conversation going on about innovation and even more specifically, its importance in business. Innovation has become part of a survival kit for companies that want to meet current and future customers’ needs. The world has become so… Read more »

How to Design and Deliver an Employee Training Programme

Employee training and development is key to organisational growth. Employees are your greatest assets; you need to empower them with the skills that are critical to meeting organisational goals. Organisations that have invested in employee training programmes benefit from an engaged and loyal workforce. If you don’t have a training programme in place and you… Read more »

Improving Website Accessibility for the Differently-Abled

There is so much emphasis on the human-centred design approaches to creating digital experiences. Most businesses have put in a lot of work in building websites that integrate technology, user experience and business requirements.  However, in the quest to craft engaging web experiences, most businesses overlook accessibility. More often than not, websites are built for… Read more »

How Data Improves Customer Experience

We have all encountered good and bad customer experiences in one way or the other. The different experiences have played a key role in deciding whether to continue interacting with a particular brand or not. This is also true for customers that interact with your business at various touchpoints. They are also looking to do… Read more »

Aligning Innovation Strategy with Business Goals

As a business leader, you have probably heard or read many articles on why you should innovate and have an innovation strategy. It’s because you need to!  Many business leaders have taken incremental steps and initiatives to improve how they conduct business and out-innovate their competitors. The result of this isn’t always what you expect;… Read more »

How to Achieve Innovation in the Workplace

Innovation in the workplace is one of the important steps towards a successful business. Creating an innovative culture in your organisation ensures that your team is aligned with your objectives and is working towards achieving them using the best means possible.  Your ability to innovate as an organisation is directly linked to your ability to… Read more »