Consult Articles
At this point, we have established that the new normal requires businesses to be adaptive, innovative and technologically conscious if they are to cope with the unexpected changes that COVID-19 has brought.
As we continue to navigate the new normal, …
“What is next?”
This is a question we find ourselves asking one another at BongoHive.
We see this question being asked amongst our partners too, every year, and in 2020 the exploration of what is next is exacerbated by the …
In just a short period of time, the COVID-19 pandemic has caused major shifts in the economic environment and brought about massive economic disruptions which have affected businesses around the globe.
This has been one of the biggest blows in …
How we optimised a website to improve its performance.
Regardless of the nature of your business, a well designed and efficiently operating website is a necessity in this digital age. The power of a website to support an organisation’s digital …
Digital Marketing Trends To Look Out for in 2021
Digital marketing is one of the fast-evolving niches in the business world. It depends on the fast-evolving technology and so your digital marketing strategy should respond to the new developments quick …
The ultimate goal of every e-commerce store is for users to take action on your site that converts them to actual customers. The action can include completing a purchase, signing up for a trial or downloading an app. The conversion …
When a customer calls a call centre, they are hoping that their query will be sorted out but that is not always the case. Sometimes calls go unanswered, customers wait on the call queue to be attended to or there …
A Chief Technology Officer (CTO) is a professional who is responsible for all the technical aspects of company processes, tech-team management, and strategic decision-making. A CTO plays a key role in understanding an organisation’s business needs and the technological aspects …
Insurance companies face a huge number of claims, customer queries and large amounts of diverse data. With all these demanding and manual processes, the insurance industry needs to expand their technological capabilities so that they can do business faster, cheaper …
Teaching and learning have evolved in the past months to meet the new normal through virtual classrooms. Institutions of learning are embracing the value of using digital learning tools to engage their learners. In this age of social distancing and …
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